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Our Chunris, Dupattas, and Suits are available in standard measurements. Use this guide to find your perfect fit — or contact us for a custom size order.
Measure yourself while wearing the undergarments you plan to wear with the Chunri. Keep the measuring tape snug but not tight. For best results, have someone assist you.
Our Dupattas are available as One Size Fits All (standard 2.5m x 1m). Suits are sized by chest measurement. Custom sizing is available for any item — just WhatsApp us before placing your order.
| Size Label | Chest (Inches) | Waist (Inches) | Shirt Length | Sleeve | Shalwar Length |
|---|---|---|---|---|---|
| XS (34) | 34" | 28" | 42" | 24" | 39" |
| S (36) | 36" | 30" | 43" | 24.5" | 39.5" |
| M (38) | 38" | 32" | 44" | 25" | 40" |
| L (40) | 40" | 34" | 44.5" | 25.5" | 40.5" |
| XL (42) | 42" | 36" | 45" | 26" | 41" |
| XXL (44) | 44" | 38" | 46" | 26.5" | 41.5" |
| Custom | Contact us on WhatsApp — we make to order at no extra cost | ||||
Wrap the tape around the fullest part of your chest, keeping it parallel to the floor and comfortably loose.
Measure around your natural waistline — the narrowest part of your torso, usually just above the navel.
From the top of your shoulder, measure straight down to your preferred shirt length (usually mid-thigh).
Not sure about your size? WhatsApp us at +92 345 8740419 with your measurements and we'll recommend the perfect size — or arrange a custom order for you at no extra charge.
We ship across Pakistan and internationally. Here's everything you need to know about how we pack and deliver your order safely.
Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan
All other cities and towns across all provinces, including Azad Kashmir
UK, USA, UAE, Canada, Australia, Saudi Arabia & more countries
Advance payment applies to all international orders. Customs and taxes are to be handled by the customer.
Every HSTORE order is carefully packed in our signature black gift packaging with tissue paper and a handwritten thank-you note. Fragile or silk pieces receive additional protective wrapping. We take pride in ensuring your order arrives in perfect condition — and looking like a gift.
We require a non-refundable advance of Rs. 200 to confirm your order and begin processing. This is subtracted from your total invoice. The remaining balance is paid on delivery via Cash on Delivery (COD).
This Rs. 200 advance helps us reduce fake orders and ensures we can start crafting or packing your item right away. It is deducted from your final payable amount.
Once dispatched, you will receive a tracking number via SMS and WhatsApp. Use this number in the Track Your Order section to check real-time status.
We currently do not offer standard shipping to some remote areas. If your location is affected, our team will contact you to arrange an alternative. International shipments may be subject to customs duties and taxes, which are the responsibility of the recipient.
Your satisfaction is our priority. We accept exchanges within 7 days of delivery. Please read our policy carefully before initiating a request.
WhatsApp or email us within 7 days of delivery with your order ID and reason.
Our team reviews your request within 12 hours and issues an Exchange Approval Code.
Send the item back unused & in original packaging via TCS or Leopards Courier.
Your replacement item is dispatched within 2 business days of receiving your return.
| Item Condition | Exchange Eligible | Notes |
|---|---|---|
| Unused, original packaging | ✓ YES | Full exchange within 7 days |
| Wrong size received | ✓ YES | We cover return shipping cost |
| Defective / damaged on arrival | ✓ YES | Photo required via WhatsApp |
| Colour variation (natural dyes) | ⚠ CASE BASIS | Natural dyes have slight variation — this is a feature, not a defect |
| Worn or washed items | ✗ NO | Cannot be exchanged once worn |
| Sale / clearance items | ✗ NO | All sale items are final sale |
| Custom / personalised orders | ✗ NO | Custom orders cannot be returned |
We primarily offer store credit or exchanges rather than cash refunds. In cases where we are clearly at fault (wrong item sent, defective product), full refunds are processed via bank transfer or JazzCash/Easypaisa within 3–5 business days.
Note: The original Rs. 200 order confirmation advance is non-refundable in all cases, as it covers order processing and packaging costs.
The fastest way to start an exchange is via WhatsApp. Send us your order ID, the item name, and a brief description of the issue. Our team responds within 12 hours.
Start Exchange via WhatsAppWe are working hard to bring you real-time tracking. Meanwhile, you can check your order status below and contact us for any updates.
Our advanced tracking system is under development. You will soon be able to track your order live on our website.
Until then, your order will progress through these stages. Click on any stage to visit our delivery partner's website.
Your order has been placed and is awaiting confirmation. You will receive an update soon.
Visit TCS WebsiteYour order is confirmed and being prepared for dispatch. We'll notify you when it's shipped.
Visit TCS WebsiteYour order is on its way! Track it using the tracking number sent to your WhatsApp/SMS.
Track on TCSWe're real people who genuinely care about your experience. Reach out via WhatsApp, email, or fill the form below — we reply within 12 hours.
Best for order queries, photos, and exchange requests. We reply within 2 hours during business hours.
For detailed queries, invoices, or wholesale enquiries. Response within 12 hours.
Send us a DM on Instagram for product photos, custom requests, or to browse our latest drops.
House no 330 Street no 6 Abbas Nagar, Bahawalpur, Punjab, Pakistan.
Visits by appointment only.
Fill out the form and we'll get back to you as soon as possible — usually within 12 hours on business days.
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Free shipping on orders above Rs. 2,000